HYPELAB AI Privacy Policy

1. Introduction and Scope

This Privacy Policy explains how HypeLab AI (“HypeLab,” “we,” “us,” or “our”) collects, uses, stores, shares,
and protects personal information when users access or use our website, platform, products, and services.

HypeLab AI is designed to help professionals and teams manage LinkedIn-related workflows, campaigns,
content, collaboration, AI-assisted content creation, and related platform features. We are committed to
handling user data responsibly and only for legitimate product, security, support, and compliance purposes.

This Policy applies to website visitors, registered users, team members, admins, invited users, and users
who choose to connect their LinkedIn account to HypeLab AI.

This Policy does not apply to third-party websites, platforms, or services that are not owned or controlled by HypeLab AI, including LinkedIn. A user’s use of LinkedIn remains subject to LinkedIn’s own terms, policies, and privacy practices.

    2. Information We Collect

    We collect only the information reasonably required to operate, secure, improve, and provide the HypeLab
    AI service. The categories of information we may collect are listed below.

    2.1 Account Information

    • Name, email address, company name, role, and designation;
    • Login credentials or authentication details;
    • Team, workspace, or organization membership details;
    • User-selected preferences and platform settings.

    2.2 LinkedIn Connection Information

    • When a user chooses to connect a LinkedIn account to HypeLab AI, we may process limited information required to enable LinkedIn-connected functionality. This may include basic connection status, authentication information, login-related cookies, and information related to actions the user initiates, configures, or authorizes through HypeLab AI.

    2.3 Content, Campaign, and Workflow Information

    • Draft posts, scheduled content, and campaign configuration;
    • Team comments, approvals, workspace collaboration details, and workflow status;
    • AI-assisted content prompts, generated outputs, and editing history where applicable;
    • Campaign performance information made available through the platform.

    2.4 Technical, Security, and Usage Information

    • Device type, browser type, operating system, and IP address;
    • Login timestamps and platform access logs;
    • Error logs, diagnostic information, and security event logs;
    • Feature usage within HypeLab AI for product improvement and troubleshooting.

    2.5 Billing and Communication Information

    • Billing name, billing email, invoice details, and payment status where paid services are used;
    • Support requests, onboarding communication, customer success notes, and feedback.
    • Complete payment card details are not stored by HypeLab AI unless explicitly stated and processed
      through a compliant payment service provider.

    3. LinkedIn Activity Privacy and Non-Tracking Commitment

    We understand that users may have concerns about connecting a LinkedIn account to a third-party tool.
    This section is included to address those concerns directly and clearly.

    LinkedIn Privacy Assurance

    HypeLab AI does not track, monitor, record, store, or compromise a user’s general LinkedIn activity.
    Connecting LinkedIn to HypeLab AI does not allow HypeLab AI to observe everything a user does on
    LinkedIn. LinkedIn-connected functionality is limited to specific actions initiated, configured, or authorised by the user inside HypeLab AI.

    3.1 What We Store for LinkedIn Functionality

    To enable LinkedIn-related features, HypeLab AI may securely store limited LinkedIn login-related cookies
    or authentication data that are necessary to keep a user’s LinkedIn account connected and allow requested
    LinkedIn-related actions to function through the platform.

    The LinkedIn-related cookies stored by HypeLab AI are limited to login and account-connection
    requirements. They are not used for advertising, behavioral profiling, surveillance, or unrelated monitoring.

    3.2 What We Do Not Store

    HypeLab AI does not store general LinkedIn activity or session activity data. This includes, without limitation:

    • LinkedIn browsing history;
    • LinkedIn search history;
    • LinkedIn feed activity;
    • LinkedIn clickstream activity;
    • Profiles viewed by the user;
    • Posts viewed by the user;
    • Messages read by the user outside HypeLab AI workflows;
    • General LinkedIn session activity logs;
    • Any unrelated LinkedIn usage data that is not required for the specific HypeLab AI feature being used.

    3.3 No Monitoring of Personal LinkedIn Activity

    HypeLab AI does not monitor, observe, or track user activity anywhere on LinkedIn at any point in time,
    except for the specific user-requested or user-configured actions processed through HypeLab AI as part of
    the platform’s intended functionality.

    For clarity, a LinkedIn login session or account connection is not the same as activity tracking. The account
    connection enables the product to perform authorized LinkedIn-related functionality. It does not create a
    record of the user’s personal LinkedIn browsing, reading, searching, clicking, or feed activity.

    3.4 No Behavioral Profiling or Sale of LinkedIn Connection Data

    We do not use LinkedIn login-related cookies or LinkedIn connection information for behavioral tracking,
    advertising, surveillance, profiling, or sale to third parties.

    4. How We Use Information

    We use collected information for the following purposes:

    • To create, authenticate, and manage user accounts;
    • To provide access to HypeLab AI features;
    • To enable LinkedIn-connected functionality requested or authorized by users;
    • To manage teams, campaigns, workflows, content, scheduling, and collaboration;
    • To provide AI-assisted content and productivity features;
    • To improve product performance, reliability, and user experience;
    • To troubleshoot issues and provide customer support;
    • To secure the platform, prevent misuse, and investigate suspicious activity;
    • To send service-related updates, invoices, and administrative notices;
    • To comply with applicable legal obligations.

    We do not use personal information for purposes unrelated to the HypeLab AI service without an
    appropriate legal basis or user consent where required.

    5. Legal Basis for Processing

    Depending on applicable law and the user’s location, we may process personal information on one or more
    of the following bases:

    • Performance of a contract or provision of the requested service;
    • User consent, where required;
    • Legitimate business interests such as security, service improvement, fraud prevention, and customer
      support;
    • Compliance with legal obligations;
    • Protection of the rights, safety, and security of users, HypeLab AI, and others.

    Where processing is based on consent, users may withdraw consent subject to applicable legal,
    contractual, technical, and operational limitations.

    6. How We Share Information

    We do not sell personal information. We may share limited information only when necessary for legitimate
    business, operational, legal, or service-related purposes.

    6.1 Service Providers

    We may share information with trusted service providers that help us operate the platform, such as cloud
    hosting providers, database infrastructure providers, analytics and monitoring tools, payment processors,
    email providers, support tools, and security tools. These providers may process information only as required
    to provide services to HypeLab AI.

    6.2 Team and Workspace Visibility

    If a user uses HypeLab AI as part of a company, agency, team, or workspace, certain information may be
    visible to workspace admins or authorized team members, including the user’s name, email address, role,
    team membership, campaign participation, and content or workflows created within that workspace.

    6.3 Legal and Compliance Requirements

    We may disclose information when required to comply with applicable law, respond to valid legal requests,
    protect rights and safety, investigate fraud or security incidents, or enforce our terms and policies

    6.4 Business Transfers

    If HypeLab AI is involved in a merger, acquisition, financing, restructuring, or sale of assets, user information
    may be transferred as part of that transaction, subject to appropriate confidentiality and data protection
    measures.

    7. Data Security

    We take reasonable technical, administrative, and organizational measures to protect personal information
    from unauthorised access, misuse, loss, disclosure, alteration, or destruction. These measures may include:

      • Access controls and role-based access limitations;
      • Encryption where appropriate;
      • Secure infrastructure practices;
      • Authentication and authorization controls;
      • Security monitoring and diagnostic logging;
      • Internal access restrictions;
      • Periodic review of security practices.

      No system or method of transmission over the internet is completely secure. While we work to protect user
      information, absolute security cannot be guaranteed.

      8. Data Retention

      We retain personal information only for as long as reasonably necessary to provide the service, comply with
      legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business
      purposes.

      LinkedIn login-related cookies or authentication data are retained only for as long as necessary to maintain
      the connected functionality or until the user disconnects the LinkedIn account, requests deletion, or the data is no longer required, subject to legal, security, technical, and operational retention requirements.

      9. User Controls and Choices

      Users may have the ability to:

      • Access and update account information;
      • Manage workspace and team preferences;
      • Disconnect LinkedIn account access where available;
      • Delete or modify content created within HypeLab AI;
      • Request deletion of account data;
      • Request clarification on how personal information is processed;
      • Opt out of non-essential communications.

      Certain information may need to be retained for legal, security, billing, fraud prevention, dispute resolution,
      or compliance purposes

      10. Cookies and Similar Technologies

      HypeLab AI may use cookies and similar technologies to operate the website and platform. These may be
      used for login, authentication, account security, preferences, product functionality, performance monitoring,
      basic analytics, error detection, and troubleshooting.

      For LinkedIn-connected features, HypeLab AI may store limited LinkedIn login-related cookies required to
      maintain the authorized account connection and perform user-requested LinkedIn-related actions.

      We do not store additional LinkedIn cookies unrelated to login, account connection, or product functionality.
      We do not use LinkedIn cookies to track general LinkedIn activity, monitor browsing behavior, or profile
      users.

      Users may manage browser cookie settings, but disabling certain cookies may affect the functionality of
      HypeLab AI or LinkedIn-connected features.

      11. AI-Assisted Features

      HypeLab AI may provide AI-assisted features to help users create, improve, plan, analyze, or manage
      content and campaigns. Content submitted to AI-assisted features may be processed to generate outputs or improve the immediate user experience.

      Users are responsible for reviewing AI-generated content before publishing or using it externally. HypeLab
      AI does not claim ownership over user-submitted business content merely because it is processed through
      the platform

        12. Third-Party Platforms and Services

        HypeLab AI may integrate with or enable functionality related to third-party platforms, including LinkedIn.
        Use of third-party platforms is governed by their own terms, privacy policies, and data practices.

        HypeLab AI is not responsible for the privacy practices, policies, or actions of third-party platforms that it does not own or control. When a user connects a third-party account, HypeLab AI processes only the information required to provide the connected functionality selected, configured, or authorised by the user.

        13. Children’s Privacy

        HypeLab AI is intended for business and professional use. It is not intended for use by children or
        individuals below the age required by applicable law. We do not knowingly collect personal information from
        children. If we become aware that personal information has been collected from a child without appropriate
        consent, we will take reasonable steps to delete such information.

        14. International Data Transfers

        Depending on infrastructure, service providers, and user location, personal information may be processed
        or stored in countries other than the user’s country of residence. Where required, we take appropriate steps
        to ensure that such transfers are protected in accordance with applicable data protection laws.

        15. User Rights

        Depending on applicable law, users may have certain rights regarding their personal information, including
        the right to:

        • Access personal information;
        • Correct inaccurate or incomplete information;
        • Request deletion;
        • Withdraw consent where processing is based on consent;
        • Object to certain processing;
        • Request restriction of processing;
        • Request data portability;
        • Lodge a complaint with an applicable authority.

        We may need to verify a user’s identity before processing certain requests.

        16. Account Disconnection and Data Deletion

        Users may disconnect their LinkedIn account from HypeLab AI where such functionality is available or by
        contacting us. Upon disconnection or account deletion request, we will take reasonable steps to delete or
        disable LinkedIn authentication-related data, subject to legal, security, technical, and operational retention
        requirements. Disconnecting LinkedIn may limit or disable certain LinkedIn-related features within HypeLab
        AI.

        17. Security Incident Response

        If we become aware of a security incident that affects personal information, we will take reasonable steps to
        investigate, mitigate, and respond to the incident. Where required by applicable law, we will notify affected
        users, customers, regulators, or other relevant parties.

        18. Changes to This Privacy Policy

        We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements,
        security practices, or business operations. When material changes are made, we may notify users through
        the platform, email, website notice, or other appropriate means. The “Last Updated” date indicates when
        this Policy was most recently revised.

        19. Contact Us

        Address: San Francisco, CA
        Email: hypelab@cuber.ai
        Website: https://hypelab.ai

        20. Client Assurance Statement on LinkedIn Activity

        For clarity and client assurance, HypeLab AI does not compromise, monitor, or track a user’s personal
        LinkedIn activity.

        The platform does not store LinkedIn browsing history, search history, feed activity, general session activity,
        or unrelated LinkedIn usage data.

        HypeLab AI may securely store limited LinkedIn login-related cookies only to maintain the authorized
        account connection and enable LinkedIn-related actions requested or configured by the user inside
        HypeLab AI.

        HypeLab AI’s access is limited to what is necessary for the platform’s intended functionality and is not used
        for surveillance, behavioral tracking, profiling, or monitoring activity across LinkedIn

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